Welcome To Office Evolution!
New Hire Training
The new hire training program at Office Evolution aims to equip employees with the knowledge and skills necessary to provide exceptional service to their members and contribute to the company's growth. By fostering a deep understanding of Office Evolution's culture, products, and services, new hires are empowered to succeed in their roles and drive the company forward.
The comprehensive training program promotes collaboration, customer service excellence, and continuous learning, establishing a solid foundation for success within the organization.
New Hire Training Curriculum
- Membership Plans & Services Course Documents
- Overview of Members and Membership Plans (8:54)
- CMRA Process For Business Addresses (5:40)
- Membership Plans & Services Quiz
- Products & Services: Individual Services (5:18)
- Products & Services: Individual Services Quiz
- Bundled Services (6:50)
- Membership & Plans Course Quiz
- New Modified Products (62:18)
- Phone Answering: Live Answer Setup (21:52)
- Phone Answering: Ticketing for Phones (11:18)
- Phone Answering: VOIP Phones (3:53)
- Technology and Networks: Troubleshooting and Helpful Tips (5:19)
- Technology and Networks: Door Controllers (2:47)
- Technology and Networks: Networking Devices (7:29)
- Technology and Networks: Bandwidth & VLANs (5:14)
- Technology and Networks Quiz
- Why is HubSpot Important? (14:08)
- What is HubSpot? (14:08)
- HubSpot: Sales Emails (6:25)
- HubSpot: Navigating HubSpot (4:54)
- HubSpot: Marketing Emails (8:03)
- HubSpot: How to Create Deals & Contacts (4:57)
- HubSpot: How Do Deals Arrive in HubSpot? (10:55)
- HubSpot: Editing Your Microsite (34:16)
- HubSpot: Deal Pipeline (7:34)
- HubSpot: Waitlist Feature & Pipeline (6:26)
- Yardi Kube: Overview Part 1 (21:37)
- Yardi Kube: Overview Part 2 (20:40)
- Yardi Kube Overview: Quiz
- Yardi Kube: Contracts Part 1 (16:11)
- Yardi Kube: Contracts Part 2 (26:40)
- Yardi Kube: Contracts Part 3 (40:06)
- Yardi Kube: Contracts Quiz
- Yardi Kube: Bookings Part 1 (15:28)
- Yardi Kube: Bookings Part 2 (33:16)
- Yardi Kube: Bookings Quiz
- Yardi Kube: Billing Part 1 (14:52)
- Yardi Kube: Billing Part 2 (12:02)
- Yardi Kube: Billing Part 3 (19:14)
- Yardi Kube: Billing Part 4 (12:42)
- Yardi Kube: Billing Quiz
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